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Over a recent two-week period, Frank McKenna engaged with scammers six times — on purpose.
McKenna, chief innovation officer for Point Predictive, a San Diego-based fraud-prevention company, interacts with scammers to better understand how they work. Hiding his identity, he responds to criminals’ emails and texts to analyze their sophisticated manipulations, then uses that information to hone prevention methods. (Do not do this at home: If you suspect a scammer is targeting you, cut off all communication immediately and follow these steps.)
That knowledge has never been more vital. Last year, consumers reported to the Federal Trade Commission (FTC) fraud losses of more than $12.5 billion. That’s a 25 percent increase from the previous year. The actual losses are likely higher because fraud is a notoriously underreported crime. While only $10 billion was reported stolen through fraud to the FTC in 2023, for example, the agency’s later analysis concluded that the real amount may have been as high as $158.3 billion.
Here are three things you need to know about fraud right now:
1. Scams are perpetrated by highly sophisticated international criminal organizations.
Scammers typically aren’t two-bit lone criminals working out of their basements. McKenna estimates that roughly 80 percent of scams that target Americans come from mafia-style crime organizations based outside of the United States. “These are gangsters,” he says, and they’re ruthless: When the criminals realized he was probing their operations rather than succumbing to the scams, they sent him death threats.
Americans lost $3.5 billion from scams originating from Southeast Asia in 2023, according to data from the United States Institute of Peace. In countries such as Myanmar, Cambodia, and Laos, 40 percent of the economy is based on fraud.
Southeast Asia is not the only criminal hotspot. India is home to a large number of tech-support scams. Romance scams often originate in West Africa. Nigeria, for example, is well-known for its “Yahoo Boys,” who lure victims with catfishing techniques (creating false identities and attracting people through dating apps, messaging apps, and social media). But Southeast Asia is scam central, most notorious for frauds that use financial grooming, often known as pig butchering, as a technique: Criminals will spend time fostering relationships with their targets, building trust before proposing they invest in phony cryptocurrency schemes.
Fighting scams isn’t simply about protecting your life savings, as essential as that is. It’s about knowing that your stolen money is enriching inhumane criminal organizations. Southeast Asian fraud factories use human trafficking and deceit to ensnare and enslave workers who are often tortured for not meeting quotas.
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