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Government Impostor Scams Are on the Rise

How to recognize and report 10 common scams


paper mask of uncle sam
Chris Nash

Stories about changes at government agencies and uncertainty around government funding of programs have dominated headlines across the country this year.

Always quick to take advantage of confusion surrounding an issue, scammers are using public uncertainty around new policies to contact victims and claim fines are owed or new benefits are being offered.

They pretend to work for government agencies, using photos and bios of genuine officials to make themselves look more legitimate. The Federal Trade Commission has warned that criminals have posed as their chairman and other officials through emails, texts and even AI-generated voice messages. The impostors direct victims to websites and messaging platforms to steal their log-in and password information (among other schemes).

The FBI’s Internet Crime Complaint Center (IC3) recently issued a public service announcement warning that criminals claiming to be from the IC3 have reached out to scam victims and offered to help recover stolen money.

How to report a scam

  • Contact local law enforcement and file a report.
  • Report it to the FBI’s Internet Crime Complaint Center (IC3.gov). Not every complaint leads to enforcement action, but the information can help officials spot trends and sometimes identify the criminals. 
  • For support and guidance, the trained fraud specialists at the free AARP Fraud Watch Network Helpline, 877-908-3360, can share information on what to do next and how to avoid future scams. The AARP Fraud Watch Network also offers online group support sessions.

Sometimes they’ll pretend to be fellow scam victims on social media sites and direct victims to fake FBI officials for assistance.

Those are just a few examples. Criminals pretend to represent many other kinds of government agencies, and their use of AI makes the fakers increasingly hard to detect.

Below are tips on how to spot and avoid the most common of these impersonation schemes.

10 common government impostor scams

To gain your trust, criminals may claim:  

1.   The FBI will help you recover your money after a scam. The federal law enforcement agency includes scams and fraud among the crimes it investigates. Scammers have not only posed as FBI agents willing to help victims recover funds lost to crime — they’ve also told victims that their finances are in danger and suggested that victims hand over the funds for “safekeeping.”

Learn more about recovery scams.

2.  The Federal Emergency Management Agency (FEMA) will help you after a disaster, for a price. After a wildfire, hurricane or other natural disaster, FEMA and insurance companies will go to the site to help homeowners and communities get back on their feet. Scammers pose as members of FEMA in hopes of getting your personal information.

 Learn more about disaster scams.

3.  You qualify for a government grant. Criminals will offer grants over social media in exchange for some personal details and sometimes a fee. Remember that the federal government provides grants to schools, nonprofits and small businesses but not to individuals. And the application process is lengthy and complex — not a simple form filled out over social media.

Learn more about government grant scams.

4.  You have unpaid taxes. The scammer, posing as someone from the Internal Revenue Service, says a warrant is out for your arrest due to unpaid taxes. They’ll offer to help you resolve the issue quickly if you pay immediately.

Learn more about tax-related scams.

5.  You missed jury duty. A scammer will claim that you neglected your civic duty by failing to show up for jury duty when required. As with the tax scam above, they’ll say that to avoid arrest, you can pay a fine.  

Learn more about jury duty scams.

6. You qualify for special Medicare benefits. Callers claiming to represent your health care provider or Medicare will say that you need a new card, your benefits have been frozen or that you qualify for equipment such as a knee brace.

Learn more about Medicare scams.

7.  There’s an issue with your Social Security benefits. Phony texts, emails or calls may claim to be stopping your benefits unless you reply, or may say you have unclaimed benefits. Either way, you’re not really communicating with a real Social Security representative. If you are concerned that the problem may be legitimate, go to your Social Security account online or call the Social Security Administration directly at 800-772-1213.

Learn more about Social Security scams.

8.  They can help you get a Real ID. As of May 2025, Americans need a Real ID driver’s license to fly. Scammers take advantage of this need to upgrade your license by posing as someone from your local department of motor vehicles or the Department of Homeland Security and offering to expedite the process for a fee.

Learn more about Real ID scams.

9. There are problems with your mail. You get a text notifying you that there has been an issue with the delivery of a package. The link in the text will lead you to a bogus site.

Learn more about delivery scams.

10. You failed to pay a toll. This common scam comes in the form of a text requesting payment for a road toll. If you click on the link, you’ll be taken to a fake site to pay. 

Learn more about road toll scams.

Know how the government works

Agencies will not call and ask for personal information. The federal government will not call you unsolicited and ask for personal information. The agencies already have details like your Medicare and Social Security numbers.

They typically begin communication with letters through the postal service. Any important communications from the federal government usually comes via the U.S. Postal Service, not through social media, text or email.

Individuals don’t qualify for government grants. The government won’t reach out to offer you a federal grant. Grants require a lengthy application process, and they are always for a specific purpose.

Officials will not ask for money over the phone. No government office will ask you for an upfront payment before sending you a benefit, grant or refund.

Agencies won’t take payments in prepaid gift cards, wire transfers or cryptocurrency.

The government won’t suspend benefits from Social Security or Medicare because someone else misused your identification. Federal law enforcement agents also won’t bully you into revealing personal information such as your bank account number.

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